Megan Allen, MBA has managed projects in process improvement in small to large organizations for over a decade. She also specializes in talent optimization and customer service, instructing regular training on various aspect. Megan has a passion for optimizing and designing processes to improve efficiency. Megan is also a firm believer in harnessing peoples’ natural abilities and talents to increase productivity and overall job satisfaction. The enthusiasm and expertise in these areas are the culmination of Diamond Strategic Management Design, LLC, a consulting firm offering business process improvement, talent optimization, and customer service training.

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